Privacy Policy

The purpose of this policy is to inform interested parties about the various processes carried out by this organization through the website that affect their personal data, in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 and Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights.

Identification and Contact Details of the Data Controller

AMPHORA OLIVE S.L., located at C/ALCALDE DE LA CRUZ CEBALLOS, 15. 14004 CÓRDOBA, with VAT number B19874981, contact phone number +34639973344, and email atrelia@atreliaolive.com.

Purpose of Processing Your Personal Data

Users/Browsers of the Data Controller’s Website

We process the personal data provided for the following purposes:

• Respond to inquiries, complaints, and issues submitted via our contact channels on the website.
• Understand user behavior on the website to detect potential cyberattacks.
• Comply with legal obligations applicable to our activities.
• Protect and enforce our rights or respond to claims of any kind.
• If applicable, send commercial communications related to our products or services, or news and newsletters relevant to our industry. Refusal to provide consent will result in the inability to send you information.
• Manage participation in contests or promotions conducted by the organization. Refusal to provide consent will result in the inability to participate.
• Send satisfaction or quality surveys. Refusal to provide consent will result in the inability to assess the services provided.
• Manage registration on the organization’s web platform, generating a username and password. Refusal to provide consent will result in the inability to register.
• Manage and send requested quotes.
• Schedule appointments as requested. Refusal to provide consent will result in the inability to schedule your appointment.
• Manage and monitor activity in the integrated blog. Refusal to provide consent will result in the inability to participate.

Clients

In addition to the purposes outlined under “Users/Browsers of the Website,” we process your personal data for the following purposes:

• Manage the business relationship.
• Provide the services you have contracted.
• Handle tasks related to the shipment and receipt of purchased products.
• Perform administrative, accounting, and tax-related tasks.

Legal Basis for Data Processing

Users/Browsers of the Website

• Consent: Your consent enables us to process your data for the stated purposes. Refusal to provide data will prevent us from processing your data for these purposes.
• Legal Obligations: Compliance with applicable legal obligations. In this case, you cannot refuse data processing.
• Legitimate Interest: Protecting our image, business, and reputation by preventing attacks on our website. In this case, you cannot refuse data processing but may exercise your rights as outlined in the “Rights” section of this policy.

Clients

• Execution of a Contract: Processing is necessary for the execution of a contract or pre-contractual steps. Refusal to provide data will prevent us from processing your data for these purposes.
• Consent: Your consent is required for purposes outside the execution of the contract. Refusal to provide data will prevent us from processing your data for these purposes.
• Legal Obligations: Compliance with applicable legal obligations. In this case, you cannot refuse data processing.
• Legitimate Interest: Protecting our image, business, and reputation by preventing attacks on our website. In this case, you cannot refuse data processing but may exercise your rights as outlined in the “Rights” section of this policy.

Website Plugins and Tools

Google Maps

We use Google Maps (API) to display interactive maps directly on our website and enable you to use its features. Please note that by using this service, Google will collect and store information about your usage. This may involve international data transfers to countries that may not provide an adequate level of data protection under the GDPR. For more details, please read Google’s privacy policy by clicking here.

Google Analytics

With your consent, we use Google Analytics for statistical purposes to understand your interaction with our website or to evaluate the performance of advertising campaigns via cookies. By using this service, Google will collect and store information about your use of the website. For more details, please read Google’s privacy policy by clicking here.

Data Retention Periods

Personal data will be retained for as long as necessary to fulfill the purposes for which it was initially collected. Once no longer needed, data will be securely stored and blocked to comply with legal obligations or respond to possible claims.

Retention periods:

• Civil Code: 5–15 years, as per Article 1964.2.
• Commercial Code: 6 years, as per Article 30 (for commercial documentation such as invoices, receipts, etc.).
• General Tax Law: 4 years, as per Articles 66–70 (for tax obligations).

Automated Decision-Making and Profiling

The website does not use automated decision-making processes or profiling.

Data Recipients

During the data processing period, we may share data with:

• Courts and tribunals.
• Law enforcement authorities.
• Other public authorities or organizations when legally required.
• Data Processors providing services to the organization.

International Data Transfers

The organization does not perform international data transfers. If required in the future, appropriate safeguards will be adopted to comply with applicable regulations.

Social Media

AMPHORA OLIVE S.L. maintains profiles on various social media platforms to keep users informed about our activities and updates. We recommend reviewing the privacy policies of the platforms you interact with, as your data will belong to the respective social network unless provided directly to us.

Policies:

• Facebook: Privacy Policy
• Instagram: Privacy Policy

Rights

You may exercise your rights of access, rectification, deletion, restriction of processing, objection, portability (if technically feasible), and withdrawal of consent at any time. For this, use the provided forms or send a written request to the postal or email address listed above. A valid ID may be required for verification.

If you believe your data protection rights have been violated, you can file a complaint with the relevant Data Protection Authority (Spanish Data Protection Agency: www.aepd.es).

In compliance with Article 21 of Law 34/2002 on Information Society Services and Electronic Commerce, if you no longer wish to receive information about our services, you can unsubscribe by sending an email to atrelia@atreliaolive.com with the subject “UNSUBSCRIBE”.

Accuracy of Data

The data subject guarantees that the data provided is true, accurate, complete, and up to date, and undertakes to inform of any changes to the data through the channels provided for this purpose and indicated in section one of this policy. They will be responsible for any damage or harm, both direct and indirect, that may result from the breach of this obligation.

In the event that the user provides data belonging to third parties, they declare that they have the consent of the data subjects and undertake to communicate the information contained in this clause to them, exempting the organization from any liability arising from non-compliance with this obligation.

Modifications/Updates

This privacy policy may be modified/updated based on established legal requirements or to adapt it to the instructions issued by the Spanish Data Protection Agency, or as a result of changes to our website. For this reason, we advise users to periodically review our Privacy Policy.

If you have any questions regarding this policy, you can contact AMPHORA OLIVE S.L. through the forms provided by the organization, or by sending a written request to the postal address or email address mentioned at the top of this document.