General Terms and Conditions

Purchasing products on the website www.atreliaolive.com, as well as the services offered therein, implies acceptance of the general terms and conditions outlined below. Responsibility for the use of the website rests with the user.

By accepting this agreement, you declare:

1. That you are of legal age and have the capacity to enter into contracts.
2. That you have read and accept these general terms and conditions.

In accordance with Law 34/2002, of July 11, and other applicable legislation, we inform you that this website, www.atreliaolive.com, is owned by AMPHORA OLIVE S.L., with VAT number B19874981.

You may contact AMPHORA OLIVE S.L. via email at atrelia@atreliaolive.com.

Unless otherwise explicitly stated, communications with www.atreliaolive.com may be conducted via ordinary mail at the physical address or via email. The company will communicate with the user via email at the address provided for this purpose.

Users accept the General Terms and Conditions from the moment they use or contract the service or purchase any product. This document may be printed and stored by users. All communications from the user to www.atreliaolive.com may be made through the following means:

• Email: atrelia@atreliaolive.com

2. Applicable Regulations

These General Terms and Conditions are subject to the provisions of:

• Law 7/1998, of April 13, on General Conditions of Contracting.
• Law 26/1984, of July 19, General for the Defense of Consumers and Users.
• Royal Decree 1906/1999, of December 17, regulating Telephone or Electronic Contracting with General Conditions.
• Organic Law 15/1999, of December 13, on the Protection of Personal Data.
• Law 7/1996, of January 15, on the Regulation of Retail Commerce.
• Law 34/2002, of July 11, on Information Society Services and Electronic Commerce.

If you reside outside Spain and, by virtue of your country’s legislation, Spanish law is not applicable, you may not contract the services or products of AMPHORA OLIVE S.L..

3. Modification of the General Terms and Conditions

AMPHORA OLIVE S.L. reserves the right to modify the General Terms and Conditions, notifying users in advance to improve the services and products offered on www.atreliaolive.com. The modification of the General Terms and Conditions displayed on the www.atreliaolive.com website will be considered sufficient notice.

Users may consult the General Terms and Conditions before using services or purchasing products.

4. Product, Price, and Service Descriptions

The products of AMPHORA OLIVE S.L. are marketed through purchases made on the website www.atreliaolive.com, where the characteristics, prices, and images are displayed as accurately as possible and, whenever feasible, reflect the product exactly as it is delivered to the User.

The offer of products on www.atreliaolive.com is indefinite but may be modified, rectified, or canceled without prior notice to regular or occasional users and consumers. Published prices may also be adjusted, although products will be invoiced based on the rates applicable at the time the order is placed.

Our product offers and prices are valid as long as they are displayed on the www.atreliaolive.com website and always depend on stock availability.

In any case, the availability of products will be displayed prior to each order.

If the product is unavailable after the order has been processed, the User will be notified via email or phone about either the partial delivery of their order or its cancellation. The User will receive a full or partial refund of their order within a maximum of 30 days from the order date.

The prices of our products are displayed in euros per unit (€/unit), inclusive of all applicable taxes. Shipping costs are not included and will be indicated at the time of the final order confirmation.

The civil liability of AMPHORA OLIVE S.L. for the supplied products is limited to their purchase price. The user or consumer waives any claim against AMPHORA OLIVE S.L. for any reason, including dissatisfaction with the products purchased on www.atreliaolive.com, as well as potential failures, slow access, or errors when accessing the website. This includes data loss or other information issues that may occur on the user’s computer or network while accessing www.atreliaolive.com.

5.- Orders

Orders placed online through [www.atreliaolive.com](https://www.atreliaolive.com) involve contractual data between the User and **AMPHORA OLIVE S.L.**, which will be confirmed and collected by both parties before shipment.

**AMPHORA OLIVE S.L.** reserves the right to cancel or reject any order from a User with whom there is an ongoing dispute regarding payment for a previous order.

We are committed to accepting orders in accordance with the terms of the General Terms and Conditions of Sale outlined here.

The User acknowledges and accepts these General Terms and Conditions of Sale before confirming their orders.

Confirmation of an order, therefore, implies acceptance of these General Terms and Conditions of Sale. Unless proven otherwise, the data recorded by **AMPHORA OLIVE S.L.** constitutes evidence of all transactions carried out between **AMPHORA OLIVE S.L.** and its customers.

6.- Payment Methods.

Payments for any purchase on www.atreliaolive.com can be made via bank transfer or through the PayPal system, which allows payment using credit/debit cards (Visa, Mastercard, Visa Electron, American Express, and/or similar).

The card used for payment must be issued by a financial institution with a registered office in a member state of the European Union or continental Europe.

All purchase transactions on www.atreliaolive.com are conducted within a strict framework of confidentiality and encryption, thanks to the SSL protocol.

AMPHORA OLIVE S.L. will never have access to your banking details, nor will they be stored on its servers. For this reason, you will need to provide your payment details each time you make a new purchase on our website.

7. Shipping Costs

Shipping is free for orders above €50 within mainland Spain. Additional charges apply for smaller orders or deliveries outside mainland Spain.

8. Delivery

Delivery times depend on order processing and shipping time, which may vary depending on the distribution network provided by the transportation agencies in each region. At the time of delivery, the customer will not be required to make any payment unless cash on delivery has been selected as the payment method. In such cases, the customer must pay the order amount, shipping costs, and the additional fee for this service upon receipt.

Shipping times for orders may vary for each sale. Under normal conditions, the maximum delivery time for an order placed through [www.atreliaolive.com] will be 24–72 hours, excluding holidays and weekends, depending on the type or category of the product and the delivery location.

– Mainland Spain: 24–72 hours
– Balearic Islands, Canary Islands, Ceuta, and Melilla: Shipping not available, please contact us for details.

– Europe: Shipping not available, please contact us for details.

Products are shipped to the address provided by the customer during the ordering process and will be delivered during standard business hours.

AMPHORA OLIVE S.L. offers users the option to create an account by registering their identification and shipping details. This allows users to streamline the process for future purchases by selecting from multiple saved shipping addresses, modifying, deleting, or adding new ones.

AMPHORA OLIVE S.L. assumes no responsibility for delays in delivery.

9.- Returns.

Our return and exchange policy is straightforward: you have up to 14 days to return your order, provided it remains in its original packaging and with factory seals intact.

Note: Shipping costs from your home to us are the responsibility of the user.

Return Instructions (Refund)

In the case of a refund, the amount will be returned using the same payment method as the original purchase, either via PayPal or bank transfer.

To request a return within the specified 14-day period, you can do so through the website or by emailing us at atrelia@atreliaolive.com.

Return Address

Send your package to:
AMPHORA OLIVE S.L.
Alcalde de la Cruz Ceballos, 15 1º2
14004 – Córdoba

DIRECCION

Enviar a:

AMPHORA OLIVE S.L.

Alcalde de la Cruz Ceballos, 15 1º2

14004 – Córdoba

10.- Intellectual Property

The content provided by atreliaolive.com is protected by intellectual and industrial property rights and is the exclusive property of atreliaolive.com. By purchasing a product or service, atreliaolive.com does not grant the purchaser any rights to modify, exploit, reproduce, distribute, or publicly communicate such content. All these rights are reserved by atreliaolive.com, and the transfer of these rights requires prior written consent from atreliaolive.com. Users are prohibited from making this content available to third parties.

Intellectual property rights also extend to the content included on atreliaolive.com, including its graphics, logos, design, images, and the source code used for its programming.

11.- Use of Service and Responsibilities

The User agrees to use the services and content of the website in compliance with the law, morals, public order, and these general terms of use. The User also agrees to use the services and/or content appropriately and not engage in illegal activities, criminal offenses, or activities that infringe intellectual and industrial property rights or any other applicable legal regulations.

AMPHORA OLIVE S.L. reserves the right to suspend or cancel, partially or completely, any content or user account that violates these terms of use, with or without prior notice.

AMPHORA OLIVE S.L. does not guarantee the permanent availability of services and is exempt from any liability for damages caused by service unavailability due to force majeure or errors in telecommunication networks beyond its control.

AMPHORA OLIVE S.L. is not responsible for the content of links to external websites that are not owned or controlled by the company.

By registering as a user, you agree to receive newsletters from atreliaolive.com that may include advertisements. Additionally, you consent to the storage of your personal data and shipping addresses solely for the purpose of facilitating future purchases on our website.

The User acknowledges that the information provided by atreliaolive.com through its services does not constitute legal advice and is offered for informational purposes only.

The consultation service is strictly for informational purposes and has explicit limitations, as it does not review potentially relevant documents or provide comprehensive information. As such, the opinions offered are limited and subject to further validation.

12.- Privacy and Personal Data Protection

By providing an email address or other personal data, which are necessary for contracting certain services, Users give their consent for this data to be processed and used to send commercial communications, promotions, or advertisements of the services and products offered exclusively by atreliaolive.com, without the option to share it with other individuals or companies. atreliaolive.com provides Users with the email address atrelia@atreliaolive.com to revoke the consent previously given.

AMPHORA OLIVE S.L. declares compliance with the current data protection regulations, particularly Article 13 of Regulation (EU) 2016/679, based on the General Data Protection Regulation (GDPR) of the European Parliament, which came into effect on May 25, 2018, in all EU Member States.

AMPHORA OLIVE S.L. provides Users with the contact methods mentioned above to exercise their rights of access, rectification, deletion, and objection, as guaranteed by current legislation.

13.- Applicable Law and Competent Jurisdiction

These General Terms and Conditions shall be governed by and interpreted in accordance with the laws of Spain.

14.- Notifications

All notifications, requirements, requests, and other communications related to these General Terms and Conditions must be made in writing. They shall be deemed properly delivered when handed over in person, sent by ordinary mail to the other party’s address, or emailed to the provided email address. Alternatively, communications may be sent to any other address or email designated by each party for this purpose.

15.- Nullity and Ineffectiveness of Clauses

If any clause included in these General Terms and Conditions is declared, wholly or partially, null or ineffective, such nullity or ineffectiveness will only affect the specific provision or the part of it that is null or ineffective. The rest of the General Terms and Conditions will remain in full effect, with the affected provision, or the part of it, being considered as not included.